Privacy Policy

From Experiences (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our programs, services, donations, and website.

1. Information We Collect

We may collect:

  • Personal Information You Provide: Name, email address, phone number, mailing address, and any other details you share through forms, program sign-ups, or communications.
  • Program-Related Information: Participation details, attendance records, feedback forms, and voluntary personal reflections shared during programs.

  • Donation Information: Payment details (processed securely through Donorbox/Stripe), donation amounts, and transaction history.

  • Automatically Collected Data: IP address, browser type, operating system, pages visited, and time spent on our website.

2. How We Use Your Information

We may use your information to:

  • Deliver programs, workshops, and services you have requested
  • Process donations and issue receipts

  • Communicate updates, resources, and upcoming events (with your consent)

  • Maintain program safety and participant trust

  • Comply with legal and financial obligations

  • Improve our website and services through analytics

3. Confidentiality of Participant Information

We are committed to creating a safe and respectful environment in all programs. Any personal details, stories, or information shared by participants during sessions will be kept strictly confidential and will not be disclosed without explicit consent, except in cases where disclosure is required by law (such as imminent harm to self or others).

4. Donations and Payment Security

  • All online donations are processed securely through Donorbox and Stripe, both of which use encryption and industry-standard security measures.

  • We do not store full credit card or banking details on our servers.

  • Your donation information is used only for processing transactions, record-keeping, and providing you with receipts or acknowledgments.

5. Data Protection Measures

  • Access to personal data is limited to authorized staff and volunteers who need it to perform their duties.
  • We use encryption, password protection, and secure servers to protect sensitive information.

  • We conduct regular reviews of our data protection practices.

6. Sharing Your Information

We do not sell or rent your information. We may share your data only:

  • With trusted service providers under confidentiality agreements

  • If legally required to do so

  • To protect the safety or rights of participants, staff, or the public

7. Cookies and Tracking

Our website uses cookies for basic functionality and analytics. You can adjust your browser settings to refuse cookies.

8. Your Rights

You may:

  • Request a copy of the information we hold about you

  • Ask us to correct or delete your data

  • Opt out of emails or marketing messages

Contact us at [Insert Email] to exercise these rights.

9. Changes to This Policy

We may update this Privacy Policy at any time, and changes will be posted on our website.